Shipping Policy

Shipping Area

We deliver worldwide.

 

Shipping Options

For all deliveries we offer two shipment options: Standard Shipping and Express Shipping. Small items (i.e jewelry, jewelry-making supplies etc.) will ship by Air while large items (i.e bags, jewelry boxes etc.) will ship by Ocean. 

 

Shipping Rate

Shipping is free for orders over $150. We by default use Standard Shipping for free shipping orders. If you prefer to use Express Shipping for free shipping orders, the Standard Shipping fee will be deducted from the Express Shipping fee and you only pay the surcharge. Please note that, small items (i.e jewelry, jewelry-making supplies etc.) will ship by Air, while large items (i.e bags, jewelry boxes etc.) will ship by Ocean. 

 

For orders under $150, shipping costs vary by three key factors: shipping option (Standard Shipping or Express Shipping, Air or Ocean), destination country, and package weight. We calculate shipping costs for you at checkout before you proceed to pay.

 

See below Shipping time and rates for countries with most orders at Factory Price Jewelry.

* The shipping rates below are the average rate per kilogram. Shipping rates may fluctuate due to wholesale seasonality. As the package weight increases, the shipping rate per kilogram will decrease. Standard shipping per parcel starts from $20. Express shipping per parcel starts from $30. Actual shipping cost will be calculated at checkout. 

Express Shipping (By Air)

Country Shipping time
(Calendar days)
Shipping rate*
(USD / KG)
United States 5 - 8 $16
United Kingdom 3 -5 $9
Germany 5 - 8 $11
France 3 -5 $10
Italy 5 - 8 $8
Spain 5 - 8 $9
Netherlands 6 - 8 $14
Austria 6 - 8 $13
Poland 6 - 8 $12
Canada 8 - 10 $18
Australia 4 - 7 $11

 

Standard Shipping (By Air)

Country Shipping time
(Calendar days)
Shipping rate*
(USD/KG)
United States 6 - 12 $13
United Kingdom 6 - 12 $6
Germany 6 - 12 $8
France 6 - 12 $7
Italy 6 - 12 $5
Spain 6 - 12 $6
Netherlands 6 - 12 $11
Austria 6 - 12 $10
Poland 6 - 12 $9
Canada 6 - 12 $15
Australia 6 - 12 $8
Chile 15 - 20 $15

* Shipping rate per kilogram goes down as the total package weight goes up. Rates listed above are the average level. Actual shipping rate will be calculated at checkout.  

Other than countries listed above, other countries we deliver to include Belgium, Sweden, Mexico, Brazil, Singapore, New Zealand, UAE, and Saudi Arabia.  

 

Shipping by Ocean

Once your order is assembled, delivery typically takes 18–25 days (for the parcel to be delivered to your door).

 

Receiving Time

Receiving time = Processing time + Shipping time. We typically take 2-4 days to assemble orders (processing time), plus shipping time: 7-9 days for Standard Air Shipping, or 4-6 days for Express Air Shipping, or 18-25 days for Standard Ocean Shipping. 

 

Processing time: Your order will be processed, assembled, and shipped within 2-4 work days after receiving payment.

 

Shipping time: Once the order is dispatched, the shipping time depends on the shipping option you choose and the shipping destination. We will show you the estimated transit time at checkout before you proceed to pay. 

 

Order Tracking

As soon as your order is dispatched, you will receive an email from us with the order status, tracking number and additional delivery instructions.

 

You can also log into your Factory Price Jewelry account to check the status of your order or message your dedicated concierge representative for timely delivery updates.

 

Customs and Duties

We deliver most orders with DDP (Delivered Duty Paid) terms, which means we handle shipping and customs clearance. This includes covering international shipping, customs clearance fees, taxes, and any import duties. For non-DDP packages, customers are responsible for customs and duties. If customers choose to clear customs for their packages on their own, customers will be responsible for the customs and duties incurred. 

 

Since customs legislation varies country by country, we are not able to calculate for you in advance. We suggest you find out customs duties and exemptions before placing orders. Fortunately, in most countries, goods under a certain value, or in certain categories, are exempt from clearance charges and import taxes. Goods exceeding a certain value and/or in non-exemptible categories are likely subject to import taxes and duties.