Acceptable methods
We accept the following methods of payment:
Currency
We accept pretty much all the mainstream currencies including USD, GBP, EUR,CAD, AUD, NZD, SGD,MXN, BRL. If you happen to transact with currencies not listed here, please reach out to helpdesk@factorypricejewelry.com. We will sort out a solution for you.
How to pay
Credit Card users: Please select "Credit Card" as the payment method on the checkout page and input your card number, expiration rate, CVV, name on the card, and billing address.
Solutions to a failed checkout
If you are unable to pay with your debit or credit card:
- Make sure all the information is correct including the credit card number, expiration date, CVV code and the billing address.
- Check your credit or debit account balance for available funds.
- Check whether your card is authorized, or the default online transaction limit is too low.
- Try refreshing the page or logging completely out and then logging back in.
- Go incognito or use a different browser/device to make the payment.
- Start over with a new order instead of trying to pay for the same order over again.
- If your payment is still declined, you may need to contact your bank. As part of security, most credit card companies will automatically block international transactions or payments unless the card holders specifically request the transaction.
If you are unable to pay with PayPal:
- Check with PayPal to see if your account has a transaction limit.
- According to PayPal rules, the shipping address and the billing address must be in the same country, otherwise the payment will be declined.
- Try to use incognito mode or a different browser/device.
- If PayPal is still not working, please instead try to your debit or credit card
Security
At Factory Price Jewelry, we take your privacy very seriously and the whole process is secure.
- We have an SSL Certificate, which is widely accepted as a standard technology using encryption algorithms to protect your data, and prevent hackers from reading or modifying your sensitive information.
- Your personal details are kept safe and your credit card information is not stored on our servers.
- We verify each transaction with the credit company and only process orders after the credit company authorizes them. Also, on credit/debit cards, CVV verification is required before your order can be completed.